Frequently Asked Questions
Is *everything* on the menu vegan?
Yes! Our ice cream is made in-house from a special blend of almond and coconut milk, and our mix-ins are made with non-dairy milks and aquafaba in place of egg whites. Our chewy caramels are made with coconut milk.
What is a service charge? Does it go directly to your employees? (implemented June 2023)
A service charge is a percentage added to your bill (15% in our case) in leu of a tip, & it goes directly to our employees. The service charge is distributed to our employees the same way tips would be, which allows us to pay them more for busier shifts & offer a more consistent wage. Customers have the option to add additional gratuity at checkout, but it is not expected & you will no longer be prompted to leave a tip. The service charge is not subject to sales tax. We distribute tips by day based on total hours worked, so your service charge goes directly to the person helping you & the person making your shake.
Can you make any of your shakes without almond/coconut milk?
Unfortunately no, all of our ice cream contains both almond and coconut.
Do you move the trailer for events?
No, not at this time, nor do we offer catering.
Which shake is your best seller?
The Oreo Borealis, with mint, Oreos, chocolate syrup swirl, and glitter star sprinkles. Our rotating specials also frequently outsell our regular menu items -- be sure to check our instagram for our latest offering! New specials start on the 1st & 16th of each month.
Is anything on your menu gluten-free?
Yes! Everything on our menu is gluten-free except for the Oreos! Gluten-free Oreos are available upon request. We get our brownies from local gluten-free bakery Pie Jacked. There is a small risk of cross-contact for our super sensitive customers, but we do clean our shake spinner between every shake & do our best to be mindful of allergens. Our specials occasionally (but very rarely) contain gluten.
Are your shakes soy-free?
Our Oreos, both regular & gluten-free, contain soy. Occasionally our specials contain soy, but rarely -- feel free to ask.
What about cashews?
Our menu is cashew-free, except for our brittles, which we only offer seasonally & in specials. Occasionally our specials contain cashews, but rarely -- feel free to ask. Our lemon curd has been updated & is now cashew-free.
What is an edible glitter star / edible flower? Can I really eat it?
Everything we put on our shakes is completely edible! These are the glitter star sprinkles we use & they are mica based. Our edible flowers are usually violas, but vary based on availability.
What are your meringues made with?
We use aquafaba, which you can read about here! We also use it in our house-made marshmallows.